Terms of Service
Effective date: April 5, 2026
These Terms of Service ("Terms") govern your use of the Aureli mobile application ("App") operated by Aureli ("we", "us", "our"). By using the App, you agree to these Terms.
1. Eligibility
You must be at least 18 years old to use Aureli. By creating an account, you represent that you meet this age requirement.
2. Account
You are responsible for maintaining the security of your account credentials. You agree to provide accurate information during registration and to keep it up to date. You may not share your account or allow others to access it.
3. Subscription & Payments
Free Trial
New users receive a 7-day free trial with access to all features. The trial begins when you start your subscription through the App Store or Google Play.
Paid Plans
After the trial, continued access requires a subscription: $7.99/month (Monthly) or $39.99/year (Annual). Subscriptions are billed through Apple App Store or Google Play and are subject to their respective terms.
Auto-Renewal
Subscriptions auto-renew unless canceled at least 24 hours before the end of the current billing period. You can manage or cancel your subscription through your device's App Store or Google Play settings.
Refunds
Refund requests are handled by Apple or Google according to their refund policies. We do not process refunds directly.
4. Acceptable Use
You agree not to:
- Use the App for any illegal purpose
- Attempt to reverse-engineer, decompile, or extract the source code of the App
- Scrape, crawl, or use automated tools to access the App or its data
- Upload malicious content or attempt to compromise the App's security
- Impersonate another person or provide false information
- Use the App to scan or analyze anyone other than yourself without their consent
5. AI-Generated Content
Aureli uses artificial intelligence to generate skin analysis, routines, recommendations, daily cards, reports, and chat responses. This content is:
- For informational purposes only — it is not medical advice
- Not a substitute for professional care — consult a dermatologist for medical skin conditions
- Generated by AI — results may vary and are not guaranteed to be accurate
We do not warrant that AI-generated recommendations will produce any specific results. You use AI features at your own discretion.
6. Biometric Data
The App processes facial images to generate skin metric scores. By using the scan feature, you consent to this processing as described in our Privacy Policy . You may withdraw consent at any time, which will disable the scan feature.
7. Intellectual Property
The App, its design, code, AI models, content, and branding are owned by Aureli and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.
You retain ownership of your personal data (scan results, logs, preferences). By using the App, you grant us a limited license to process this data to provide our services.
8. User Content
If you share glow cards or other content generated by the App, you are responsible for that content. You grant us permission to use shared content for promotional purposes only with your explicit consent.
9. Third-Party Services
The App integrates with third-party services including:
- Apple and Google for authentication and payments
- Product barcode databases for ingredient lookup
- Cloud infrastructure providers for data storage
We are not responsible for the availability, accuracy, or practices of third-party services.
10. Disclaimers
The App is provided "as is" and "as available" without warranties of any kind, express or implied. We do not guarantee that:
- The App will be available at all times without interruption
- Skin analysis results will be accurate or complete
- Following AI-generated routines will produce specific outcomes
- Product ingredient data from third-party sources is current or accurate
11. Limitation of Liability
To the maximum extent permitted by law, Aureli shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App. Our total liability shall not exceed the amount you paid for the App in the 12 months preceding the claim.
12. Termination
We may suspend or terminate your account if you violate these Terms. You may delete your account at any time through the App. Upon termination, your right to use the App ceases immediately. Data deletion follows the timeline described in our Privacy Policy .
13. Changes to These Terms
We may update these Terms from time to time. We will notify you of significant changes through the App or by email. Continued use of the App after changes constitutes acceptance of the updated Terms.
14. Governing Law
These Terms are governed by the laws of the jurisdiction in which Aureli operates, without regard to conflict of law principles.
15. Contact Us
If you have questions about these Terms, contact us at: